Privacy Policy

At SaaS Infinity, protecting your privacy and complying with the General Data Protection Regulation (GDPR) is a priority. This Privacy Policy explains how we collect, use, and protect your personal information and outlines your rights under GDPR.

By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Data Controller
The data controller responsible for your personal information is:

SaaS Infinity
Email: admin@saasinfinity.co.uk
Website: saasinfinity.co.uk

2. Information We Collect
We collect and process the following types of personal data:

Personal Information: Name, email address, phone number, billing details, and other data you provide when registering or interacting with us.
Technical Information: IP address, device type, browser type, and website usage data collected through cookies and similar technologies.
Communication Data: Information you provide when contacting us, including inquiries or feedback.

3. Legal Basis for Processing Your Data
Under GDPR, we process your personal data based on the following legal grounds:

Contractual Necessity: To provide services you have requested or to fulfill our contractual obligations.
Legitimate Interests: To enhance our services, improve user experience, and maintain website security.
Consent: For marketing and non-essential cookies, with the option to withdraw consent at any time.
Legal Obligations: To comply with applicable laws or respond to lawful requests.

4. How We Use Your Data
We use your personal data to:

Deliver and manage our services.
Respond to inquiries and provide customer support.
Process payments and manage accounts.
Send newsletters, updates, and marketing communications (with your consent).
Analyze website performance and user behavior.
Ensure compliance with legal requirements.

5. Sharing Your Data
We may share your personal data with:

Service Providers: Third-party vendors assisting with payment processing, analytics, hosting, or marketing.
Legal Authorities: When required by law or to protect our legal rights.
Business Partners: In the event of a business transfer, such as a merger or acquisition.
We ensure that all third parties adhere to GDPR standards and protect your data accordingly.

6. International Data Transfers
If we transfer your personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.

7. Cookies and Tracking Technologies
We use cookies to:

Improve website functionality and user experience.
Track website usage and performance analytics.
Provide targeted advertising (with your consent).
You can manage cookie preferences via our Cookie Consent Banner or your browser settings. 

8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

9. Your GDPR Rights
As an EU/EEA resident, you have the following rights under GDPR:

Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Correct inaccuracies in your personal data.
Right to Erasure: Request deletion of your data (“right to be forgotten”).
Right to Restriction: Limit processing of your data under certain circumstances.
Right to Data Portability: Receive your data in a structured, machine-readable format.
Right to Object: Object to processing based on legitimate interests or for direct marketing.
Right to Withdraw Consent: Withdraw consent for data processing at any time.
Right to Lodge a Complaint: File a complaint with a supervisory authority if you believe your rights have been violated.
To exercise your rights, contact us at [Insert Email Address].

10. Data Security
We implement robust technical and organizational measures to protect your personal data. However, no system is entirely secure, and we cannot guarantee absolute security.

11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Updates will be posted on our website with a revised “Last Updated” date.

Thank you for trusting SaaS Infinity. We are committed to safeguarding your personal data and ensuring compliance with GDPR.